Shipping
Royal Mail 24hr Tracked Service - £4.99
Delivered next day if ordered before 3pm (excludes weekends/bank holidays).
Royal Mail 48hr Tracked Service - £3.99
Delivered in two working days.
Whilst we make every effort to deliver items on time we cannot guarantee delivery or accept any liability for failed or late delivery.
Click and collect - free
Available for collection in our Alhambra store within 2 hour of purchase (during opening hours).
Returns
We hope you love your order, but if not, you can return it back to our store within 28 days of delivery. Any returned items must be in new, unused condition with labels attached. Unfortunately we cannot accept returns on pierced jewellery.
If your items are returned within the 28 day period we’ll process a full refund back to your original payment method. Please allow up to 5 working days for your refund to complete.
Orders can be returned to our Alhambra store at the following address at your own cost:
The Closet Queen, Unit 30, The Alhambra Centre, Cheapside, Barnsley, S70 1SB
Or alternatively use our returns portal below for Royal Mail tracked returns at a flat rate cost of £3.99.